By now, I think we have all heard the stats of how many buyers and sellers say they would either use their agent again or refer them to a friend or family member, but they never do because a year later they can’t even remember the agent’s name. That’s not the consumer’s fault — that’s the agent’s failure to stay top-of-mind with their clients. An e-newsletter is an excellent way to remain on the client’s mind long after the transaction ends …